Terms and conditions:

 

Welcome to ColiRide, your trusted platform for convenient and eco-friendly carpooling! We’re committed to providing a safe and reliable environment for drivers and passengers to connect and share rides. Before you start sharing your journey, please take a moment to review the following terms and conditions:

 

Payment responsibility:

While ColiRide facilitates communication and coordination between passengers and drivers regarding payment, it’s important to note that we do not undertake the responsibility of verifying or guaranteeing payment transactions. Users are encouraged to communicate openly and trustfully regarding payment arrangements. However, any issues or disputes regarding payments are to be resolved directly between the parties involved. ColiRide provides a platform for users to arrange carpooling and share associated costs but does not participate in the actual financial transactions between users.

 

Passenger insurance:

Participants in ColiRide carpooling arrangements, whether as drivers or passengers, are responsible for ensuring they have adequate insurance coverage. It is the responsibility of passengers to verify their insurance coverage and ensure it is sufficient to cover any potential incidents or accidents that may occur during the journey. ColiRide does not assume liability for any accidents, damages, or injuries that may occur during carpooling trips. Users are encouraged to review their insurance policies and consult with their insurance providers as needed.

 

User responsibility:

By using ColiRide’s services, hereafter referred to as “the Company,” you acknowledge and agree that all information provided during registration or use of our services is accurate, truthful, and up-to-date. Users are responsible for ensuring the accuracy of their personal information, including but not limited to names, contact details, and any other data submitted to the Company.

The ColiRide Company relies on the accuracy and completeness of the information provided by users. Inaccurate or outdated information may impact the functionality of the services and the ability to communicate effectively.

 

Updates and changes:

Users are obligated to promptly update their information in the event of any changes, ensuring that the Company has the most recent and accurate details.

The ColiRide company reserves the right to verify the accuracy of the information provided and may request additional documentation or clarification.

 

Consequences of inaccurate information:

Inaccurate or misleading information may result in the suspension or termination of your account or access to the Company’s services.

The ColiRide company shall not be held responsible for any losses, damages, or liabilities arising from inaccurate information provided by the user.

 

Data privacy and GDPR compliance:

Your privacy and data security are paramount to us. ColiRide operates its server in Germany, where all user data is stored and processed. We adhere strictly to the regulations outlined in the General Data Protection Regulation (GDPR), ensuring that your personal information is handled with the utmost care and in compliance with international privacy standards. By using ColiRide, you consent to the collection, processing, and storage of your data for the purpose of facilitating carpooling arrangements and improving our services. We will never sell or share your personal information with third parties without your explicit consent, except as required by law or as necessary to fulfill our contractual obligations.

 

User conduct and safety:

Users of ColiRide are expected to conduct themselves in a respectful and considerate manner towards fellow participants. Drivers should adhere to all traffic laws and regulations, maintain their vehicles in a safe and roadworthy condition, and exercise caution and diligence while driving. Passengers should treat drivers’ vehicles with care and respect, follow any instructions or guidelines provided by the driver, and contribute to a positive and enjoyable carpooling experience. ColiRide reserves the right to suspend or terminate the accounts of users who violate these terms or engage in behavior that jeopardizes the safety or well-being of others.

 

We may collect and process various types of data about you, including:

Your personal data may include the following information: your first and last name, email address, and password, as well as your phone number, home and work addresses, company name, work department name, work building name, type of contract, vehicle number, and pick-up addresses. Usage data related to your interactions with our Services. Device information such as operating system version and device type. Data collected through tracking technologies like cookies and scripts.

We do not collect or process payment card data directly. Any payment transactions are handled securely by our payment processors, who provide us with limited data necessary for processing transactions. We will provide the employer with the total kilometers carpooled. The system for miles reporting to employers ensures the protection of your confidentiality.

When submitting a report to the employer, the identities of passengers and drivers remain anonymous, with only the carpool car’s license plate number being shared. This approach emphasizes the privacy of all individuals involved, establishing a secure and confidential setting. Reports to employers are carefully structured to preserve the anonymity of passengers and drivers while providing essential information regarding the license plate number. Your privacy is upheld throughout the reporting procedure, ensuring discretion and confidentiality.

 

Confidentiality and security:

Protecting your personal data is a top priority for us. We implement industry-standard security measures to safeguard your data during transmission and storage. We do not disclose your personal data to third parties without your explicit consent, except as required by law or as necessary to provide our Services.

 

Confidential employer miles reporting:

The system for miles reporting to employers ensures the protection of your confidentiality. When filing a report, passengers’ identities are kept anonymous, with only the driver’s information being shared. This process prioritizes the privacy of all involved parties, ensuring a secure and confidential environment. Reports to employers are structured to maintain the anonymity of passengers while disclosing necessary details about the driver. Your privacy is safeguarded throughout the reporting process, guaranteeing discretion and confidentiality.  

 

Newsletters and communications:

If you opt to receive promotional materials from us via email or push notifications, we will use the data you provide to send you relevant communications. You can unsubscribe from these communications at any time by following the instructions provided in the messages or contacting us directly.

 

Tracking technologies:

We utilize technologies like cookies and scripts to enhance your user experience and analyze how our Services are used. These technologies help us personalize content, streamline user interactions, and measure the effectiveness of our offerings. We obtain your consent before using such trackers, as required by applicable law.

 

Data retention:

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy and in compliance with applicable laws. You may access, modify, or update your personal data at any time through your account settings or by contacting us directly.

 

Your data rights:

You have certain rights regarding your personal data under applicable laws, including the right to access, rectify, or delete your data. You may also have the right to object to certain processing activities and to request data portability. We are committed to assisting you in exercising these rights.

 

Legal bases of processing:

Under applicable laws like the GDPR, we process personal data based on various legal grounds, including:

– Performance of the contract between you and ColiRide, such as our Terms & Conditions.

– Our legitimate interests in providing and improving our Services, marketing our offerings, and ensuring the security of our platform.

– Compliance with legal obligations, such as tax and financial record-keeping requirements.

– Your consent to specific processing activities, where required by law.

– We are committed to ensuring that our data processing activities are lawful, fair, and transparent, and that your rights are respected at all times.

 

Disclosure of data:

We may disclose your personal data to certain third parties under specific circumstances, including:

– Service providers who assist us in delivering our Services, such as hosting providers, IT maintenance providers, and payment processors.

– Third parties involved in providing complementary goods or services to enhance the user experience.

– Legal authorities, regulatory bodies, or law enforcement agencies as required by law or to protect our rights, property, or safety, or those of our users.

– We take measures to ensure that any third parties with whom we share your data adhere to strict confidentiality and security standards.

 

Transmission to other countries:

We ensure you are informed if such a scenario arises: Your personal information might be shared with third parties, including service providers and partners, situated within the European Union, Switzerland, and the United Kingdom. We guarantee that in such instances, your data is safeguarded by suitable measures, complying with relevant laws and regulations. This ensures your privacy and data protection are upheld, even when shared with trusted partners and service providers. Rest assured, we prioritize compliance and security in all data transfers, keeping you informed and protected every step of the way.

 

Updates to our policy:

As our Services evolve and data practices change, we may update this privacy policy accordingly. We will notify you of any material changes and provide you with the opportunity to review and consent to the updated policy. Your continued use of our Services after such updates constitutes acceptance of the revised privacy policy.

 

Contact and support:

If you have any questions, comments, or concerns about our privacy policy or data processing practices, please reach out to our support team at [contact email]. We are here to assist you and address any inquiries you may have regarding your privacy rights and the protection of your personal data.

Experience the ultimate convenience and user-friendly features of ColiRide, your go-to carpooling app for a seamless commuting experience.

CoC: 89971671

VAT: NL004776241B36

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